Shipping & Order Info
When can I expect to receive my Mystic Mami package—are there currently processing or shipping delays?
As of now, Mystic Mami Merch is a one woman show! she is working closely with carriers to ensure your Mystic Mami Merch package can reach you as quickly as possible. Please allow 5-7 business days to process and ship your order. If any delays, anais will reach out to you and express if other wise.
How often do you ship?
Shipment goes out every Thursday.
Where does Mystic Mami Merch ship?
Mystic Mami Merch currently ships to the 50 states. You may experience longer delivery times when shipping to Hawaii, Alaska and Puerto Rico.
We offer two shipping speeds, because sometimes you can wait and sometimes you can't.
Standard (5-7 business days) (not sure the pricing yet
Rush (2-3 business days): not sure the pricing yet
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When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 to 3 business days (and orders placed after 3PM ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
I'm having problems with the tracking.
Sorry about that Mystic Mami! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via email. Upon emailing more can take a closer inside look.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email us the correct address.
Can you tell me about fulfillment safety during the pandemic?
The safety of our team and customers is our top priority. We’re monitoring the situation very closely and working with our external fulfillment partners who are committed to taking all necessary safety precautions.
